If the problem persists, please wait a little until it is fixed on our side. This may be caused by a server issue please try restarting the device and clearing the app's cache. In addition, there are cases where the game prompts you to update, but Google Play Store says the game is up to date. You will be able to recover your progress by logging into the same Facebook/Google+ account as before. If this doesn't solve the problem, please try deleting the game from the device and re-downloading it. Here's how: 1) Visit Settings > Apps on your device 2) View all apps 3) Select the Google Play Store app, and then tap "Clear data" and "Clear cache" 4) Then, select Download Manager and tap "Clear data" and "Clear cache". After that, follow the troubleshooting steps below: 1) Cancel and restart the download 2) Restart your device, then try downloading the app again 3) Confirm that you are connected to a strong Wi-Fi signal 4) Make sure that firewalls aren't blocking access to ports required for Google Play (TCP and UDP 5228) 5) Make sure you've cleared the cache and data of both the Google Play Store app and the download manager. If you have any issues installing or updating the game, please remove unused applications, photos and videos in order to free up more memory. This extra storage won't be used after the game is installed or updated, but it is necessary for proper download and performance. if the game's size is 2 GB, you will need at least 4 GB free). Please be advised that in order to download or update a Gameloft game, you need to be connected to Wi-Fi (not 3G/4G) and have twice as much available internal storage as the size of the game (e.g.
0 kommentar(er)
